Assign
We name the senior lead and hand over the full history of your systems to them.
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A named senior lead, on your operation, all year.
One annual agreement: a named senior person, a quarterly diagnostic, a priority queue, a monthly review and a standing change allowance.
One annual fee, paid in advance12 months minimum termA quarterly diagnostic is included at no extra cost.
Is this you?
- You keep going back to square one on scope every time something new breaks.
- The improvement work only happens when somebody in your business finds time to chase it.
- You want the diagnosis to be continuous rather than an annual panic.
Start somewhere else, if
This is the rung above a working system, not a substitute for one. If nothing is connected yet, start with the diagnostic and the first build — the setup fee credits back.
What you get
- A named senior lead
- The same person all year. They know your stack, your people and your last three decisions.
- Quarterly diagnostic
- Four measured reviews a year, each producing a ranked opportunity list with a rupee figure against it.
- Priority queue
- Your requests go to the front. Response times are written into the agreement, not implied.
- Monthly review
- What changed, what it cost, what it saved — against the baseline, every month, in writing.
- Standing change allowance
- A monthly pool of build hours that does not need a new proposal each time.
How it starts
Baseline
The first quarterly diagnostic sets the measures the year will be judged on.
Run
Monthly reviews, a priority queue and a standing allowance for change.
Review
Each quarter re-ranks the opportunity list and re-points the allowance at it.
- Timing & terms
- Twelve-month term, paid annually in advance. Starts within two weeks of signature.
- How we judge it
- Four written quarterly reviews, twelve monthly reports, and the response times in the agreement met or credited.
- Best fit
- Businesses already running at least one XTMA system who would otherwise re-scope and re-quote four times a year.
- Good to know
- Build work beyond the standing allowance is quoted against the agreement at the rung price with your credits applied. Third-party licences and media spend remain at cost.
The next step
Bring us the messy bit.
- What happens today?
- Where does it slow down?
- What is it costing you?
In twenty minutes we will tell you whether there is something worth fixing — and if there isn’t, we will say so. We reply within four working hours.